TEST CUSTOMER SATISFACTION SURVEY
Dear Valued Customer
Advantage Memory sincerely thanks you for your support. This survey is designed to help us to improve company efficiency, the quality of our products, and our level of customer service. We highly value your feedback and will take all of your comments seriously. Your Satisfaction Is Our Goal! 

Thank you very much for your time.

Personal Information:     ( * - Required Field )
Products * :

Company  

:

Phone Number    :

area code + phone number (format  xxx-xxx-xxxx)

Fax Number        :

area code + phone number (format  xxx-xxx-xxxx)

Contact   :     
E-mail *

:

   Must be a valid e-mail address or you will not 

   receive a reply

Address  : State * : Country * :
City  : Zip  :
Product Performance and Quality
1. How reliable are Advantage's products?
Rating :
Comments :
2. How is the compatibility of Advantage products?
Rating :
Comments :
3. How well are Advantage's products packaged?
Rating  :
Comments :
4. Are Advantage's products priced competitively?
Rating  :
Comments :
5. Overall, has the quality of Advantage's products met your expectations?
Rating :
Comments :
Sales
6. Are Advantage's Account Managers professional?
Rating :
Comments :
7. Are Advantage's Account Managers efficient in responding to your needs?
Rating :
Comments :
8. Are Advantage's Account Managers knowledgeable?
Rating  :
Comments :
9. Are Advantage's Account Managers dependable?
Rating  :
Comments :
10. Overall, have Advantage's Account Managers met your expectations?
Rating :
Comments :
Service Support
11. Is Advantage's Support Team professional?
Rating :
Comments :
12. Has Advantage's Support Team provided helpful service support?
Rating :
Comments :
13. Has Advantage's Support Team resolved your questions in a timely manner?
Rating  :
Comments :
14. Are you satisfied with Advantage's company/product updates?
Rating  :
Comments :
15. Has Advantage shipped products to you in a timely manner?
Rating :
Comments :
16. Does Advantage's product availability meet your business schedule?
Rating :
Comments :
17. Does Advantage's website provide sufficient information?
Rating :
Comments :
Additional Questions
18. What E-Commerce features do you expect Advantage to implement that could benefit your business, if made available?
      
Additional Comments (if any)